Posts Tagged ‘Several Times’

Why won’t my Bold turn on?

Okay I’m getting really annoyed with this phone. I got it in January and the trackball stopped working around April so they gave me a new phone and said if this one breaks they will give me the new Bold 9700, then on that phone about 1 week after I got it the space bar didn’t work so they gave me a new one but said they won’t give me a 9700 but if the next one breaks they will give me the 9700. Now this phone won’t turn on and they still won’t give me the 9700. Why won’t this phone turn on? It wasn’t dead because I had it charging all night and woke up around 7:30 and unplugged it and then at like 10 am it stopped working. There is a black screen and the red light is flashing and it goes from doing that to having a white screen with the little hourglass thing. It just keeps going back and forth and won’t turn on. I have taken the battery and sim card out and but them back in several times, nothing works. What’s wrong with it?

Ticketmaster APP not working!

I use a Blackberry Curve 8330 and have been using the "Ticketmaster" app (designed by RIM Ltd.) Version 1.1.1.5 daily for the past year. Suddenly, about 4-5 days ago, the app stopped working properly. I can search and find events as usual, but when I try to search for tickets to a specific event, I get a poorly formatted webpage that reads "The ticketing system is unavailable due to routine maintenance. Tickets are currently not available online for one of the following reasons…" Even though this webpage is wacked out and there is no dropdown menu to choose how many tickets I want, I can scroll down and still click "FIND TICKETS", but I get an error message pop-up reading "The requested action could not be performed. JavaScript is not enabled on this handheld."

I own TWO Curve 8330s that have the same Ticketmaster app installed on them, and both stopped working on the same day. I have uninstalled and re-installed the app several times, but I still have the same problem. I use this app everyday in my business, and it is critical that I figure out why it isn’t working.

Has this happened to anyone else? Any advice is GREATLY appreciated.

Thank you in advance.

Review: Rove Mobile Admin 5.1 Professional

We have written about Rove’s Mobile Admin product several times on BlackBerryCool and while the feature set and demo is impressive, we haven’t seen many in-depth reviews of the software. Mobile Admin 5.1 is the latest version of the software, allowing secure mobile access for IT admins so they can investigate and resolve IT incidents from their BlackBerry.

Andrew Garcia of eWeek took Mobile Admin 5.1 Professional for a test run, and found it “provides an excellent way for data center administrators to monitor and troubleshoot server and application issues from their mobile device, granting administrators better control and faster response times when they are out of the office.” Andrew did find a few instances where the software could be improved, which is important in any well-rounded review.

Check out Andrew’s review of Mobile Admin 5.1 Professional at eWeek.

© Kyle for BlackBerry Cool, 2010



Note To RIM — Buy Palm… Just In Case…

Palm Pre

As some of you long time RIMarkable readers may know, I am on the record several times stating that Research in Motion should buy Palm.  The last time that I felt strongly about this was back in late 2008 before webOS came out and Palm’s stock price was down under $2.00.

Even though webOS is a strong mobile operating system, in my opinion, Palm just can’t seem to get right when it comes to running the company.  Their stock price today (at the time of this posting) is down 19% or so to $4.60 and the downward spiral, according to some analysts, is going to continue downward to $0.  (I’ve never heard of a $0 target before)

I will go on the record again…

Research in Motion should buy Palm!

If for no other reason RIM should buy Palm just in case the the next BlackBerry OS misses the mark.  I know that mobile operating systems take years of development and RIM is already heavily invested in whatever BlackBerry OS 6 is going to be, however, if OS 6 doesn’t do all the cool stuff that Windows Phone 7 will do and what the iPhone, Android, and webOS do now, the BlackBerry’s chances in the consumer market are all but shot.

I am not saying that RIM should just completely scrap the new BlackBerry OS for webOS.  webOS, however, has legs, and isn’t the reason for all of Palm’ woes.  If RIM can pick up Palm on the cheap, I say go for it.  They would have a solid OS to pull ideas from, a small, but, loyal base of fans that may stick with webOS if they know a company like RIM is standing behind them, and RIM may be able to divert BlackBerry users looking to defect to a line of devices still in their family.

webOS is too good a mobile OS for it to just die off with Palm.  Someone is going to by them.  It may as well be RIM…

Note To RIM — Buy Palm… Just In Case… is a post from: RIMarkable

Related posts:

  1. Is RIM about to buy Palm?
  2. Why Shouldn’t RIM Buy Palm? Please Remind Me…
  3. Palm Makes It Easy To Port iPhone Games To WebOS With New PDK
  4. Palm Takeover Rumors Sends Stock Up Even Though Big Miss On The Street Is Expected



Magmic’s Product Manager Jeff Bacon on BlackBerry, iPhone and NYT Brand

Rob Woodbridge from Untether.TV is back and he’s interviewing Magmic’s Product Manager Jeff Bacon. We’ve had Jeff Bacon on BlackBerryCool several times, with his own column Bacon on BlackBerry, as well as some news tidbits. Jeff is a talented BlackBerry developer and has a lot of interesting things to say from a developer’s perspective.

In this interview, Jeff talks about Magmic’s NYT license and how they leveraged the brand to develop NYT Crossword and NYT Sudoku. The first thing that struck me during the interview, was Jeff’s comment about the fact that when they first started developing for BlackBerry, there were only a few models and implicitly suggested that development for BlackBerry has become more complicated. If a veteran developer such as Jeff is lamenting about the development process, RIM should these comments very seriously. At around 8 minutes, on the subject of costs associated with porting, Jeff says “it can get frustrating sometimes…why is someone releasing a new device that requires us to redesign a new UI for it?” The release of the BlackBerry Storm, apparently caused a lot of headaches dealing with the touchscreen, and cost the company dollars in porting and redesigning their games.

On the subject of distribution, Magmic focused on an exclusive with AT&T to promote the NYT brand. This brings up an interesting point that content is becoming increasingly valuable to carriers as a means of differentiating them from the competition. “Every carrier wants something that they can say that they have, that their competitors don’t, whether that’s a new type of device, rate plan, coverage map, or content. Content has been driving device sales for the last couple of years and will continue to moving forward.” BlackBerry is in a unique position in this regard with their ability to bring apps that the iPhone can’t supply (Skype, IM aggregators etc), thus getting the support of the carriers to sell more BlackBerrys.

When it comes to the iPhone, Jeff was really positive. When Magmic first started developing for the iPhone, it was much more powerful than the BlackBerrys on the market at the time. While Magmic was pushing the boundaries of what was possible on a BlackBerry, they found new challenges with the iPhone given that they had more processing power and memory at their disposal. Also, customers on the iPhone were used to a much different experience than BlackBerry users. Jeff gives Apple a lot of kudos for educating their users about how to use applications and setting a standard for developers that, if they adhere to, will almost guarantee that an iPhone user can pick up their application and use it without the need for help menus or tutorial.

Overall, I would say this interview summarizes some of the key competitive advantages that the iPhone provides to developers, that RIM would be smart to adopt. While BlackBerry provides a platform that can surpass the iPhone in what an application can offer, the barriers to entry need to come down.

© Kyle for BlackBerry Cool, 2010