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Posts Tagged ‘Email Address’

Problems with unlocked Bold 9000

August 12th, 2010

BBerryNews

Hello to everyone! I`ve got a problem and maybe you can help me out with your inifinite wisdom. I bought my bb 60 days ago to a canadian man who came to my country (Argentina) pretty often, and when he was here, he used this bb. When he finished his business here, he sold it to me, because, he wasn`t going to come here anymore.
The first thing I did when I got home with my bb was to upgrade the SO from 4.6 to 5.XX. The problem here is that for 50 days I used the bb with no problems, but, suddenly and without any warning or comment, the email from the old owner appeared again and I started to receive emails from that email address. I have contacted my carrier and they told me everything is ok. I have wipe all the data in my bb and this keeps going on.
Can you help me, please?
Thanks in advance for your help and for reading!

Posted in BlackBerryNews

Tags: Canadian Man, Country Argentina, Email Address, Hello, Thanks In Advance, Wisdom

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Calendar Test & Address book

August 10th, 2010

BBerryNews

Can a calendar & address book guru help please?

It seems to me that if I synchronize my blackberry to my Outlook Calendar that the two systems should be fairly identical after the sync completes.

So, after a sync, I should be able to sync again and see that the DM is not suggesting that changes need to be made. However that is not happening for me.

I can sync and then do so again and it will try to make changes again. In fact it never ends. It makes me feel like no matter what I do, the two systems will not be the same.

I do not remember this to be the case in the past, however my company did upgrade Exchange servers recently and I suspect this is the issue.

In looking at the "Details" on the proposed changes when I sync it appears that the issue is in the address field of calendar entries. For some reason the two systems cannot agree on the format of the email address. I have instances of SMTP in the addresses that are not consistent.

Can anyone offer any insight into the inability I have to get the calendars to sync and not constantly need to be re-sync’d? (not the same as adding events to the calendar. I realize those require re-syncronizing)

Thanks

Posted in BlackBerryNews

Tags: Address Book, Address Field, Amp, Blackberry, Calendar Entries, Calendar Test, Calendars, Email Address, Events Calendar, Exchange Servers, Guru, Insight, Instances, Outlook Calendar, Smtp, Sync

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BES Express Activation Hangs

August 2nd, 2010

BBerryNews

First of all here are the background details:

SBS 2008 – Fresh install on new domain (up and running for about a month now)

BES Express – Just installed it last week. Installation went well, followed a number of howto guides to ensure sucess

I have no activations working yet. Currently stuck on the first phone.

Phone: 9700 Bold

Carrier: Rogers (Canada)

Yes, it is provisioned for BES.

I’m trying to do an OTA activation. But have tried the cabled version as well with no sucess.

I’ve wiped the phone, and deleted and created the user in the BES Express web console.

I auto generated a password, which I saw in my email client.

On the phone, in the Enterpise Activation screen I have the following fields:

Email:

Activation Password:

Activation Server Address:

PIN: (auto filled, of course)

Status: Not Activated

When I enter the correct email address, as well as the password from the email, it then moves to the "Activating email@address…" screen, and stays there until it fails.

I can confirm that I recieve the ept.dat email into my inbox, and that it then quickly disappears. Confirmed via my email monitoring appliance.

This is as far as I’ve gotten. I’ve tried multiple users. Always with a fresh wipe of the phone.

I am the IT admin, but this is my first experience with a BlackBerry activation.

If I knew what to look for in the log files, I would provide info from there as well.

I have tried filling in the "Activation Server Address:" field, with our external email server address, as well as the internal server name. I have also tried leaving it blank. There appears to be no change in the results.

Any ideas or suggestions?

Posted in BlackBerryNews

Tags: Activations, Background Details, Bes, Blackberry, Email Address, Email Client, Email Monitoring, Email Password, Email Server, Ept, First Experience, Howto Guides, Inbox, Internal Server, Multiple Users, Password Activation, Rogers Canada, Server Address, Server Name, Sucess

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Blackberry Messenger on Pay as you go

July 28th, 2010

BBerryNews

Hello guys and girls, hope all is well.

I bought the Blackberry 8520 curve yesterday and at the moment it is slighlty annoying me. Is it possible to use BBM on pay as you go 02? The deal is £15 a month top up with 500mb internet access.

Also it only allows me to use "I want to use a work email account with a Blackberry Enterprise server" – Why wont it let me use a personal email address?

Kind Regards

Armaghgeddon.